EMJ Auto Parts greatly appreciate your business. This Used Engine / Transmission /Turbos / Transfer Case / ABS has been in another vehicle and have been up cycled for reuse. Stated mileage Is not guaranteed and is correct to the best of our knowledge. Signs of wear and tear, including external rust maybe present. Usual delivery is 7-14 business Days. Engines /Transmissions are heavy and should not be man-handled. Unloading equipment is necessary.
- Shipping: Inspect the package as soon as it arrives for damages. Notify EMJ Auto Parts within 48 hours from the date of delivery with photographs that shows the damage from best possible angles. EMJ Auto Parts will then provide the return merchandise authorisation (RMA). Returns due to shipping damage are to be shipped in the same condition, within 7 days from the provision of RMA. Replacement will be shipped after processing your return. Replacement is subject to availability. A full refund will be issued within 24 hours if replacement is unavailable.
- Returns: Engines / Transmissions / Turbos / Transfer Cases / ABS must be returned in the exact condition received. You must contact our customer service before returning any part. Return address will be provided by EMJ Auto Parts when contacted for return. We do not cover shipping cost for returns. EMJ Auto Parts must be provided with the tracking number for all returns. The item must be shipped within 7 business days from the date of provision of return address. All returns that are not due to defects or damage will incur a 30% restocking fee. Refunds will be issued only after the returned product has been verified.
- Replacements: If we replace your unit with another unit, the replacement is considered to be a repair of the original unit and your original date of installation and mileage will remain in effect.
- Installation: For Engines, Replace oil pan gasket, valve cover gasket & rear main seal. Drain & replace engine oils to manufacturers suggested levels. Install new belts and hoses. In the event of a warranty claim, a diagnostic report is required from an ASE certified automotive facility. We are not responsible for improper installation. Incorrect orders or diagnosis are processed as returns and require the customer to cover freight costs for both the return and replacement. Engine must be
- Automatic Transmissions: Thoroughly clean all components of the transmission including the oil pan before assembly. Replace all seals and gaskets before installation. The oil and oil filter in all automatic transmissions must be replaced. Flush & flow-test cooler and lines. Fully engage torque converter in front pump. Transmission must be installed within 10 business days, from the date of delivery.
- Manual Transmissions: You must install a new clutch, pressure plate and slave cylinder. You must have your flywheel turned in before installation. Fill and check the fluid to ensure proper levels. In the event of a warranty claim, a diagnostic report is required from an ASE certified automotive facility. We are not responsible for improper installation. Incorrect orders or diagnosis are processed as returns and require the customer to cover freight costs for both the return and replacement.
- CVT Transmissions: A new transmission cooler must be installed. All transmission lines must be thoroughly flushed. The correct CVT transmission fluid, as specified by the manufacturer, must be used. Reprogramming is required to ensure proper drivability.
- Warranty: Product is warrantied for 1 Year from the date of delivery. Documentation for warranty claims must be submitted within 14 business days of the claim. Extended warranty will be activated upon notification, after installation of the part. Any warranty repairs must be authorised by EMJ Auto Parts and will be handled case-by-case. In the event of a warranty claim, a diagnostic report is required from an ASE certified automotive facility.
- Engines: Warranty is limited to manufacturing defects in the block, cylinder-heads, pistons, crankshaft, camshaft, rockers and oil pump. Warranty does not cover attached accessories such as electronics, switches, sensors, cables, belts, hoses, water pump, manifolds, wire harnesses, valve covers, brackets or flywheel. In diesel engines, warranty does not cover oil pumps, fuel pump, fuel injectors or any other part that is not part of the core engine described above. Warranty is void if the engine is returned with the heat tabs missing or melted out or disassembled without express written authorisation.
- Transmissions: We do not warranty oil leaks/damage on transmissions due to non-replaced seals, gaskets or filters. Warranty is void if the transmission is disassembled without express written authorisation. Modules MUST be reprogrammed by the dealer or an ASE certified mechanic. If unable to reprogram the transmission, warranty is void.
- Cancellation: At EMJ Auto Parts, we make every effort to accommodate order cancellations. However, once an order has been confirmed, a series of processes are set in motion. Therefore, should you wish to cancel an order after the initial 24 hours of confirmation, it will be subject to a 30% restocking fee.
- Labor: We do not cover labor under any circumstance.Customers take complete responsible upon the labor work involved
SMS Terms and Conditions - 1- SMS Consent Communication:
- The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
- 2- Types of SMS Communications:
- If you have consented to receive text messages from EMJ Auto Parts, you may receive messages related to the following:
- Follow-up messages
- Conversational SMS
- Example: Is the engine being sent to the mechanic shop or is the labor work done by you? Reply STOP to opt-out of SMS messaging from EMJ Auto Parts LLC
- 3- Message Frequency:
- Message frequency may vary depending on the type of communication. For example, you may receive up to 50-100 SMS messages per week related to your inquiries.
- 4- Potential Fees for SMS Messaging:
- Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
- 5- Opt-In Method:
- You may opt-in to receive SMS messages from EMJ Auto Parts in the following ways:
- By checking a box through our website at www.emjautoparts.com
- 6- Opt-Out Method:
- You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
- 7- Help:
- If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 877-353-0071 or emjautoparts4@gmail.com
- Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
- 8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
- Message frequency may vary
Need help?
Contact us at 877-353-0071 or Email us at info@emjautoparts.com